Policy Agreement

 

Cancellation Policy

•  Reservations canceled 45 days or more prior to arrival date are refundable with a USD 500 cancellation fee.
•  Reservations cancelled 30 days or fewer are non-refundable.
•  Holidays reservations are non-refundable.
•  Late check-out after 11 AM until 3 PM will have an extra charge of USD 100, after 3 PM will be charged an extra night in the rate of the season booked.

 

Damage and Security Deposit

Upon checkout the property will be thoroughly inventoried. Provided there is no more than reasonable clean up and nothing damaged or missing, security deposit will be returned to you upon departure. It is understood that damages or lost items will be deducted at replacement cost, which may include but is not limited to labor expense, shipping and importation costs. Locked pantries and closets, if any, are reserved for the use of the property owner and are not included in this rental. You as the guest agree to take all reasonable steps to ensure that your family and other guests in your party adhere to the rules and regulations affecting the condominium.

Guests are responsible for the property, its contents, and themselves during occupancy. Guests must lock windows and doors securely when not on the premises, and must observe all cautions, as given from the property Owners or their staff. Each property is privately owned, so décor, colors and inventories may change. Painting, redecorating, rearranging the furniture or removing any items from the condo is prohibited. It is further understood that exceeding the maximum occupancy will forfeit the security deposit.

 

•    IT IS NOT ALLOWED TO SMOKE INSIDE THE APARTMENTS
•    THE APARTMENT SHOULD BE CLEAN WITH THE REGULAR USE UPON CHECK-OUT
•    DO NOT THROW ANY OTHER THINGS THAN MINIMUM TOILET PAPERS IN THE WC
•    ANY CONDOS RULES THAT YOU DON’T RESPECT IS SUBJECT TO A FINE

 

Questions, Complaints and Maintenance

The property owners and their staff work hard to ensure that the condo and amenities are in place and in good working order. The owner or their administrator will be available to handle questions, complaints and supervise maintenance. In case of a maintenance problem, the owner or property administrator will strive to have the problem repaired as soon as possible after being notified. However, no refund or rate adjustment shall be made for unforeseen failures such as occasional interruption of electricity, water, pool filtration systems, air conditioning, telephone, television or satellite service, appliances, etc. It is guest’s obligation to report any problems or damage immediately to the administrator or owner.

 

Responsibility

The renter named in this agreement will be responsible for himself or themselves and all guests whether they are registered in the condominium or not. The renter acknowledges that the property owners, their employees, and agents do not carry personal liability insurance and cannot be held responsible regardless of fault, for any accident, loss, damage or injury suffered by the renter, members of their party or any other guests which the renter or their party have allowed access to the property, regardless if said loss is a result directly or indirectly from acts of god, danger incident to the sea, any body of water, fire, breakdown of machinery, equipment, acts of government or other authorities, de jure or de facto, wars (whether declared or not), hostilities, civil disturbances, strikes, riots, thefts, pilferage, epidemics, quarantines, custom regulations, delays or cancellations of or changes in itineraries or schedule or from acts of omission of any airline. Furthermore, the renter will release and hold harmless any and all parties involved with the rental, management and reservations of the property and to release and hold harmless it’s owners or representatives for any loss or damage to personal property or for any injury.

 

Representations and Warranties

You represent and warrant to Company that: (a) you are over the age of eighteen (18) and have the power and authority to enter into and perform your obligations under this Agreement and (b) if requested, you have provided accurate and complete registration information, including without limitation, your legal name, address, and telephone number.